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Shadow Computers - Local computing services for local people

Experience

Over the last five years I have mainly been programming in PHP, PERL, MySQL, SQL, HTML and CSS. I have also done basic programming in Assembly, Cobol, Pascal, Basic, C, Visual Basic, Delphi, C++, Java, JSP and JavaScript over the last decade.

For over ten years I have provided help to people with services like computer purchasing, computer repair, tutorials, internet setup and support and more.

Find out more about:

Career History

Below is a list of IT related jobs that I have held (excluding Shadow Computers).
Please note: This is not a complete career history.

Job title: IT Manager / Administrator
Company: Dragoman Overland
Dates: October 2004 to Present
Job type: Full Time - Permanent
Roles and Responsibilities:
  • Responsible for designing, developing and maintaining general public web sites, extranets and local intranet sites
  • Creating graphics for web pages and promotional material
  • Monthly electronic mailouts to over 50,000 clients
  • Managing the day to day technical operational needs for 1 file server, 25 PCs, 2 laptops, printers and scanners
  • Management and maintenance of a network running a mixture of Microsoft and Apple operating systems
  • Responsible for staff and crew IT training
  • Responsible for IT purchasing
  • Developed company's online booking system
  • Migrating an unstable MS Access-based reservation system to MS SQL Server
  • Developed an automated system for data and file transfer to and from remote web servers
  • Migrated MS NT Server over to MS Small Business Server 2003
Job title: Software Systems Engineer (BSC ISM Level 4)
Company: Suffolk County Council
Dates: July 2002 to August 2004
Job type:

Full Time - Fix Term
Roles and Responsibilities:
  • Answering support telephone calls and emails
  • Logging problems/faults on to a database
  • Informing other members of the IT Solutions team about new calls assigned to them
  • Creating and maintaining web pages
  • Creating reports, documents and spreadsheets for IT department when necessary
  • Creating graphics for web pages
  • Creating and maintaining PERL scripts on UNIX web servers
  • Testing PERL scripts/applications
  • Documenting systems and procedures
  • Liasing with other members of Suffolk County Council
  • Coordinating web desk duty rota and procedures
  • Training for internal staff on the fault logging system
  • Ensuring that web accessibility standards are maintained
Job title: Information Services Assistant
Company: Suffolk County Council
Dates: December 1997 to July 1998
Job type:

Part Time - Temporary
Roles and Responsibilities:
  • Answering telephone call and emails
  • Logging problems/faults on to a database
  • Informing other members of the Information Services team about new calls assigned to them
  • Creating emails, reports, documents and spreadsheets for help desk when necessary
  • Liasing with other members of the Social Care department of the Suffolk County Council
  • Maintaining computer equipment around the county
  • Scheduling training meetings
  • Administrative duties such as photocopying, faxing and filing